We are looking for a proactive and customer-focused skilled to join our growing team as a Logistics Customer Success Executive. In this role, you will serve as the first point of contact for clients and prospective customers in the US logistics and supply chain market.

Key Responsibilities

- Understand customer requirements and provide timely support and coordination
- Identify and qualify potential business opportunities for the sales team
- Conduct initial discovery conversations to understand client pain points and logistics needs
- Maintain regular follow-ups with leads and existing customers
- Coordinate internally with operations and sales teams to ensure smooth communication and service delivery
- Maintain accurate records of customer interactions, leads, and pipeline activities
- Build strong professional relationships with customers and provide excellent customer experience

Requirements :

- 1-2 years of experience in customer support, client servicing, sales, business development, or logistics coordination
- Excellent verbal and written English communication skills
- Strong interpersonal and relationship-building skills
- Ability to multitask and work in a fast-paced environment




- Comfortable working night shifts aligned with US business hours
- Basic understanding of logistics, freight, supply chain, or transportation industry preferred
- Experience with B2B communication or US processes will be an added advantage

What We Offer

- Competitive salary package
- Performance-based incentives and growth opportunities
- Exposure to international clients and US business operations
- Supportive and collaborative work culture
- Career advancement opportunities as the company grows

Benefits :

- Cell phone reimbursement
- Internet reimbursement
- Food provided
- Commuter assistance
- Paid time off
- Provident Fund
- Leave encashment

Job Details

, Permanent

- Salary: ₹25,000 - ₹40,000 per month
- Shift: Night Shift (5:30 pm - 2:30 am)
- Location: Mohali, Punjab (In-office)

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits :

- Cell phone reimbursement
- Commuter assistance
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 Logistics Customer Success Executive (Sahibzada Ajit Singh Nagar)
🏢 Quantus Freight Solutions
📍 Sahibzada Ajit Singh Nagar