- Backhand support to laboratory
- Handle incoming calls addressing customer inquiries, concerns, and complaints.
- Working ERP and update the ERP as per requirement and supporting team for testing activity.
- Maintain accurate records of customer interactions in the database.
- Follow up with leads and existing customers to ensure customer satisfaction.
- Submission of PI
- Payment Follow-up
Qualities required :
- Go-getter/ Aggressive I Hardcore sales person
- Positive attitude (Willingness to put in extra efforts in terms of time. Thirst for self-
improvement)
- Focused with Explicit Vision
- Excellent communication skills (especially in English)
- Product knowledge (Training provided)
- Negotiation skills
- Computer knowledge
- Commercial knowledge
Education: B. Sc, M. Sc, Diploma and Degree (Engineering)