Customer Care Executive (Pune)

Customer Care Executive (Pune)

13 Nov
|
Naari
|
Pune

13 Nov

Naari

Pune

We are seeking a proactive and detail-oriented CRE (Customer Relationship Executive) to support customer interactions, quotation management, sales coordination, and commercial follow-ups in a fast-paced manufacturing environment.

Key Responsibilities

- Handle customer enquiries, RFQs, and commercial coordination
- Prepare and submit quotations as per pricing guidelines
- Follow up with customers for quotation closures and purchase orders
- Coordinate internally with customer care, engineering, supply chain, quality, and related departments
- Maintain sales MIS, quotation records, quote-to-order conversion data, and reports
- Support field sales teams/BDMs with quotations and customer-related requirements
- Ensure compliance with customer and company commercial requirements
- Track execution status and coordinate for timely updates to customers




- Manage multiple priorities effectively in a quick-paced sales and manufacturing environment

Tools & Software Knowledge

- ERP Systems
- CRM Software
- Microsoft Excel & PowerPoint
- Power BI (preferred)
- Microsoft Teams & SharePoint

Soft Skills

- Excellent communication and interpersonal skills
- Strong attention to detail
- Customer-oriented approach
- Ownership and accountability
- Time and priority management
- Data analytical skills
- Teamwork and collaboration mindset

Qualification & Experience

- Graduate/Diploma in relevant field
- Experience in customer coordination, inside sales, sales support, or commercial operations preferred

Pay: ₹400,000.00 - ₹550,000.00 per month

Work Location: In person

📌 Customer Care Executive (Pune)
🏢 Naari
📍 Pune

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