Company: Blueisland

Work Mode: Work From Home (WFH) / Work From Office (WFO)

Salary : ₹14,000 - ₹18,000 per month

About the Role

Work Categories

1. Work From Home (WFH)

Personal laptop/system

Stable internet connection

Quiet working setting

Good communication and self-management skills

Responsibilities : Customer calling and follow-ups

Order coordination and updates

Backend support work

Customer issue resolution

1. Work From Office (WFO)

Additional Requirement for WFO

Two-wheeler preferred for commuting and operational flexibility

Responsibilities : Customer support and calling

Backend operational coordination

Logistics and courier follow-ups

Team coordination and office support activities

Handling urgent operational tasks when required

Key Responsibilities

Handle inbound and outbound customer calls

Assist customers with delivery, replacement, refund, and order-related concerns

Maintain customer records and backend updates

Coordinate with logistics and operations teams





Ensure timely follow-up and issue resolution

Preferred Skills

Good communication in Hindi and English

Additional South Indian languages such as Tamil, Telugu, Kannada, or Malayalam are preferred

Basic computer knowledge and internet skills

Good typing and multitasking ability

Customer-friendly attitude and problem-solving skills

Eligibility

Any degree or equivalent qualification

Strong communication and coordination skills

What We’re Looking For

Responsible and disciplined individuals

Positive attitude and willingness to learn

Ability to handle customers professionally

Fast learner with operational mindset

Benefits : Flexible WFH/WFO opportunities

Career growth in e-commerce operations

Supportive work environment

Stable salary with learning opportunities

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Executive - Wfh / Wfo (Multilingual Support & Backend Operations) (Madurai)
🏢 Blueisland Clothing Private
📍 Madurai