What will you be doing here?

- Handle user queries end-to-end through assigned support channels, ensuring accurate and complete resolution.
- Read and understand user problems carefully, identify the actual issue, and respond using approved knowledge-base guidelines.
- De-escalate difficult conversations by setting clear expectations and correcting incorrect assumptions calmly.
- Follow defined processes strictly and escalate issues appropriately when required.
- Identify recurring issues and flag patterns that may indicate product or process gaps.
- Maintain high standards of written communication, accuracy, and consistency in every response.

Who are we looking for?

- Strong written communication skills in English.
- Ability to read, analyse, and respond to problems logically.
- Willingness to work in a structured, process-driven setting.
- Ability to remain composed and professional in stressful or high-volume situations.

Job Types : Full-time, Fresher

Pay: ₹300,000.00 - ₹350,000.00 per year

Benefits :

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Executive (Bengaluru)
🏢 Daily Rounds
📍 Bengaluru