Customer Support (Pune)

Customer Support (Pune)

13 Nov
|
Kirloskar Oil Engines
|
Pune

13 Nov

Kirloskar Oil Engines

Pune

Location : Pune

Experience : 8 to 10 year(s)

- Onboarding of current customers - Registration, WO communications, Deliverable managements
- Existing customer retentions - Offerings, negotiations, renewals, periodic customer connect (QBR)
- PM Deliverables - Preparation on planner, progress monitoring, ensure contract deliverables
- BD / CM SR managements: - SR progress, quotes managements, approval and SLA monitoring
- Billing management - Monthly billing plan, billing data validation, invoice generations
- SD claims management - Periodic review and approvals of claims
- Help desk management - Ensure deliverables as per agreed TAT

📌 Customer Support (Pune)
🏢 Kirloskar Oil Engines
📍 Pune

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