- Issue Resolution : Promptly address and resolve customer inquiries, complaints, and escalations with empathy and efficiency.
- Relationship Building : Develop trust and strong, long-lasting relationships with a portfolio of key clients.
- Needs Assessment : Identify customer needs to offer tailored solutions and recommendations.
- Sales & Growth : Identify opportunities for upselling and cross-selling to expand the customer base.
- Data Management : Maintain accurate customer records, update CRM systems, and analyze data for insights.
- Feedback & Improvement : Gather customer feedback to improve products, services, and processes.
- Collaboration : Work with sales, marketing, and other teams to ensure customer success.
Job Types : Full time, Fresher
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Relationship Executive (Ahmedabad)
🏢 Apsk Production E Entertainment
📍 Ahmedabad
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