- Handle inbound and outbound customer calls
- Communicate clearly with customers using robust verbal skills
- Identify customer concerns and provide accurate resolutions
- Maintain polite and professional call etiquette
- Escalate complex issues to the appropriate team
- Update customer information and call details in the system
Required Skills :
- Strong verbal communication skills ( V5 communication level )
- Good listening and problem-solving abilities
- Customer-focused attitude
- Basic computer and system knowledge
- Ability to work in shifts if required
- Immediate joiners preferred. Short interview process.
Job Types : Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
- Commuter assistance
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund