Customer Care Executive (Vasai-Virar)

Customer Care Executive (Vasai-Virar)

13 Nov
|
Pharma Res
|
Vasai-Virar

13 Nov

Pharma Res

Vasai-Virar

We’re Hiring Location : Vasai East Salary Range :(Based on Experience) Joining : Immediate or within 7 days

Role : Responsible for ensuring the timely and accurate processing of sales orders and coordinating the correct delivery of products.

Profile Requirements :

- Good communication skills.
- Tally ERP proficiency is mandatory.
- Experience in order processing (preferably in the spares manufacturing industry).
- Knowledge of export processes will be an added advantage.

Key Responsibilities :

- Process and manage customer sales orders efficiently.
- Coordinate with internal teams to ensure on-time delivery.
- Maintain accurate records in Tally ERP.
- Handle export-related documentation (if applicable).
- Support the sales team with back-office.

Salary : Fixed bracket, based on experience)

Walk-in Interview Details : Time : 9:00 AM - 3:00 PM (Monday to Friday) Interview Venue : Factory Address : Plot No. 7, Survey No. 241, Hissa No. 1, Village Gokhivare, Chinchpada, Vasai (E), Dist. Palghar - 401 208. Contact Person : Ask for Shashank Singh or Rakhi Ma’am

Benefits :

- Commuter assistance
- Paid sick time
- Provident Fund

Work Location: In person

Managing all the sales local & exports related activity of the company.

Preparing Quotations, Tax Invoices, Performa Invoice.





Maintaining Dispatch Sheet for consignments sent across all with builty details & Courier receipts of documents sent.

Maintaining & filing all dispatch related documents.

Preparing Sales Executive Visit Data & co ordinating with them on Field Visit

Co-ordinating for Catalogue, Advertisement /Banners

Handling customer enquiries

Writing up accurate and grammatically correct sales correspondence.

Tracking sales orders to ensure that they are scheduled and sent out on time.

Effectively communicating with customers in a professional and friendly manner.

Ordering and ensuring the delivery of goods to customers.

Supporting the field sales team.

Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.

Contacting potential customers to arrange appointments.

Speaking with customers using clear and skilled language.

Resolving any sales related issues with customers.

Completing the administrative needs of the Sales Department.

Making follow-up calls to confirm sales orders or delivery dates.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits :

- Leave encashment
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Vasai-Virar)
🏢 Pharma Res
📍 Vasai-Virar

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