- Handle incoming and outgoing customer calls professionally
- Respond to customer queries and provide accurate information about products/services
- Resolve customer complaints politely and efficiently
- Maintain daily call records and follow-up details
- Coordinate with internal teams when required
Required Skills :
- Good communication skills (Hindi mandatory, basic English required)
- Polite, patient, and customer-oriented attitude
- Ability to work in a team and handle pressure
- Willingness to learn and grow
Eligibility Criteria :
- Minimum qualification: 12th Pass / Graduate
- Freshers are welcome
- Prior experience in customer care / telecalling will be an advantage
Salary & Benefits : Job Types : Full time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits :
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Customer Service Representative (Okhla)
🏢 ZION DIGITAL TECHNOLOGIES
📍 Okhla
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