call Company : Saaiesh Group (Ayursesha) Location: Noida . Experience :

- 2 to 4 years in NDR Executive (Non-Delivery & Returns) Type : Full-Time

About Us

Saaiesh Group is a dynamic and fast-growing conglomerate with ventures in E-commerce (Ayursesha) , Our mission is to provide innovative solutions that help individuals and businesses thrive.

We are looking for an NDR Executive (Non-Delivery & Returns) to join our team. This role is focused on managing non-delivered orders , minimizing returns , and coordinating with logistics partners to enhance customer satisfaction and reduce revenue loss .

Role Overview

The NDR Executive will manage order delivery performance , handle customer communication , and work closely with logistics partners to ensure successful deliveries . You will play a key role in reducing return rates , processing refunds , and supporting the E-commerce operations of Saaiesh Group.

Key Responsibilities

- Monitor non-delivery reports from Shopify, Blinkit, Amazon, and Flipkart , and follow up within 24 hours .
- Coordinate with customers to resolve delivery issues , offer alternative solutions , and retain sales.
- Work closely with delivery partners (Blue Dart, Ekart, Delivery, Etc ) to track orders and manage returns .
- Implement customer retention strategies , including discounts, loyalty points , and personalised support .




- Maintain 100% data accuracy in order management systems and provide weekly performance reports .

Who You Are

- 2-4 years of experience in e-commerce logistics , order management , or customer service roles .
- Proficient in E-commerce platforms (Shopify, Amazon Seller Central, Flipkart Seller Hub) .
- Strong communication skills with a customer-centric approach .
- Ability to handle critical delivery issues with a professional and solution-oriented mindset .
- Self-motivated, proactive, and capable of working independently .

What You’ll Get

- Competitive Salary : ₹9,000 - ₹25,000 per month + Incentives for reducing return rates .
- Work in a fast-paced, multi-industry environment with remote work flexibility .
- Opportunities for career development , including logistics management training .
- A chance to enhance operational efficiency and contribute to company growth .

How to Apply Contact Mr Ahmed +91 93106 58527 Whatsapp & Call

If you are passionate about e-commerce logistics and customer satisfaction , we’d love to hear from you!

Join us at Saaiesh Group and help us drive successful deliveries , reduce returns , and enhance customer satisfaction through your logistics and customer service expertise !

Pay: ₹9,262.13 - ₹25,000.00 per month

Experience :

- NDR: 2 years (required)

Location :

- Noida (201301) (required)

Work Location: In person

📌 Tele Sales(Nondelivery & Returns) (Noida)
🏢 Saaiesh Group
📍 Noida