Job Title : Team Member - Ice Cream Parlor

Location : Greater Kailash

Department : Operations

Reporting To : Store Manager / Shift Supervisor

Job Summary : The Team Member is responsible for delivering excellent customer service, preparing and serving ice cream products, maintaining store hygiene, and ensuring smooth day-to-day operations of the parlor. The role requires a friendly attitude, good communication skills, and adherence to quality and hygiene standards.

Key Responsibilities : 1. Customer Service

- Greet customers warmly and assist them with menu selection
- Ensure a delightful customer experience at all times
- Handle customer queries and complaints professionally

2. Product Preparation & Service

- Scoop and serve ice cream, gelato, sundaes, shakes, and other desserts
- Maintain product quality, portion control, and presentation standards
- Follow SOPs for food handling and preparation

3. Store Operations

- Operate POS system for billing and payments
- Maintain cleanliness of counters, equipment, and seating areas
- Ensure proper opening and closing of the store as per checklist

4. Inventory & Hygiene





- Monitor stock levels and report shortages
- Follow FIFO (First In First Out) method for stock usage
- Adhere strictly to food safety and hygiene standards

5. Team Coordination

- Work collaboratively with team members and supervisors
- Support during peak hours and ensure smooth service flow

Key Requirements :

- Minimum qualification: 10th / 12th pass

- Prior experience in QSR, café, or retail is preferred (freshers can apply)

- Positive English communication skills (mandatory) :

- Customer-focused attitude and presentable personality

- Ability to work in shifts, weekends, and holidays

Skills Required :

- Communication & interpersonal skills
- Basic numerical skills (billing & cash handling)
- Time management
- Teamwork
- Attention to cleanliness and detail

Working Conditions :

- Standing for long hours
- Fast-paced environment
- Rotational shifts

Job Types : Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Team Member - Ice Cream Parlor (Greater Kailash)
🏢 Natturz Bio Kontrol
📍 Greater Kailash