At SKS Veterinary Hospital we are looking for an efficient call centre executive in 24*7 basis to handle inbound and outbound calls, assist clients with appointments and inquiries, and ensure a positive customer experience. (must be able to work in rotational shifts, night shift also included

Need to have good communication skills, knowledge of multiple language is a plus

Key Responsibilities

- Handle incoming and outgoing calls in a professional and polite manner
- Respond to customer inquiries regarding services, appointments, and hospital procedures
- Schedule, confirm, reschedule, and cancel appointments accurately
- Maintain call records, customer details, and follow-up information
- Coordinate with front office, doctors, and hospital staff for smooth operations




- Handle customer complaints calmly and escalate issues to the concerned department when required
- Ensure adherence to call quality and service standards
- Maintain confidentiality of customer and hospital information

Required Skills & Qualifications

- Any graduate / HSC / Diploma (Freshers can apply)
- Proven experience in a call centre or customer service role is an advantage
- Excellent verbal communication skills in Tamil & English (additional languages preferred)
- Valuable listening skills and problem-solving ability
- Ability to work in shifts, including weekends if required

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Call Centre Executive (Mylapore)
🏢 SKS Veterinary Hospital Private
📍 Mylapore