13 Nov
|
TheCophil
|
Nagpur
Here's a general Telecaller Job Description for you: Job Title : Telecaller Department : Sales / Customer Service Employment Type : Full-Time
Job Summary
Key Responsibilities
- Make outbound calls to prospective and existing customers
- Handle inbound calls and resolve queries promptly
- Generate leads and maintain a healthy sales pipeline
- Follow up with interested customers to convert leads into sales
- Maintain accurate records of calls, customer details, and outcomes in CRM
- Meet daily/weekly call targets and performance metrics
- Provide product/service information clearly and confidently
- Handle customer objections professionally and escalate when needed
- Coordinate with the sales or support team for smooth handovers
Required Skills & Qualifications
- Minimum qualification: 12th Pass / Graduate (any stream)
- Proven experience as a Telecaller, Telesales Executive, or similar role (freshers may apply)
- Excellent verbal communication skills in Hindi and/or English
- Good listening and convincing ability
- Basic computer knowledge (MS Office, CRM tools)
- Ability to handle rejection and remain motivated
Key Competencies
- Strong communication and interpersonal skills
- Target-oriented mindset
- Patience and resilience
- Team player with a positive attitude
- Time management and punctuality
What We Offer
- Competitive salary + incentives based on performance
- Friendly and supportive work setting
- Growth opportunities within the organization
- Training and onboarding support
Pay: ₹9,342.50 - ₹32,727.40 per month
Benefits :
- Provident Fund
Work Location: In person
📌 Tele Caller Executive (Nagpur)
🏢 TheCophil
📍 Nagpur