- Location
- Varanasi, Uttar Pradesh
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Any
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Fuel Allowance
Other Requirements
- Aadhaar Card
- We are currently seeking a Collection Officer to join our team. The Collection Officer will be responsible for managing and overseeing the collection of outstanding debts from customers. This role requires a solid understanding of the collections process and excellent communication skills to ensure positive interactions with clients.
Responsibilities :
- Contacting customers to collect overdue payments
- Negotiating payment plans and settlements with customers
- Recording all collection activities and maintaining accurate records
- Monitoring customer accounts for overdue payments
- Working closely with other departments to resolve customer issues
- Providing excellent customer service while enforcing payment terms
- Reviewing delinquent accounts and recommending actions to management
Good to have values:
- Previous experience in collections or debt recovery
- Strong negotiation and communication skills
- Knowledge of relevant laws and regulations
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills.