FINDEL FINANCIAL SERVICES PVT. LTD

Verified

Front Desk Executive : ₹14600 - ₹18200 / Monthly**:

- Location
- Kharagpur, West Bengal
- Experience Required
- Fresher
- Education Required
- Graduation
- Gender
- Both
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week

Incentives

Phone Allowance

Other Requirements

- Aadhaar Card
- Bank Proof
- Education Proof
- PAN Card

Key Responsibilities

Welcome customers and understand their banking needs

Handle customer queries related to accounts, deposits, cards, loans, and digital banking

Assist in account opening (Savings/Current), KYC verification & documentation

Guide customers on Axis Bank products: Savings & Current Accounts

Fixed & Recurring Deposits

Debit/Credit Cards

Personal, Home & Auto Loans

Digital services (mobile banking,



internet banking)

Coordinate with relationship managers and back-office teams

Handle basic service requests like cheque book requests, address updates, etc.

Cross-sell bank products and meet branch sales targets

Ensure high levels of customer satisfaction and service quality

Maintain branch decorum and follow RBI & bank compliance norms

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Required Skills : Good communication skills (English + local language)

Customer-handling and interpersonal skills

Basic computer knowledge (MS Word, Excel, banking software)

Sales orientation and target-driven mindset

Qualified appearance and positive attitude

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