Samta Research Alliance is a fast-growing organization specializing in providing academic and research support to students, scholars, and professionals. We believe in offering the highest quality guidance and customer service.

We are expanding our Sales & Support Team and are looking for motivated and customer-focused individuals who are confident in communication, comfortable handling clients, and willing to grow with the organization.

Freshers are welcome, provided they have strong English communication skills and a genuine interest in sales and customer handling. Complete training will be provided.

Role and Responsibilities

- Understand customer requirements and explain company services clearly and confidently.
- Handle customer queries and ensure smooth coordination throughout the project.
- Follow up with potential and existing clients and maintain timely communication.
- Identify customer requirements and assist in converting suitable leads into sales.
- Maintain proper records of client interactions and update CRM systems.
- Coordinate with internal teams for project updates, escalations, and completion.
- Identify recent or additional service opportunities based on customer requirements.




- Build and maintain strong professional relationships with clients.
- Work towards achieving assigned sales, follow-up, and performance targets .

Who Can Apply

- Have good English communication skills — mandatory .
- Are confident and comfortable speaking with clients over the phone.
- Have good convincing, negotiation, and follow-up skills .
- Have a customer-focused and professional approach.
- Are comfortable working in a target-oriented environment .
- Can manage multiple clients and follow-ups efficiently.
- Are responsible, disciplined, and willing to learn.
- Have a genuine interest in Sales, Inside Sales, and Customer Support .

Experience

- Freshers with excellent English communication, confidence, and a strong interest in sales can also apply.

Important Information

- No fieldwork required. :

- No technical background required. :

- This is an office-based Inside Sales & Customer Support role .

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Cell phone reimbursement

Work Location: In person

📌 Sales & Support Executive (Mathura)
🏢 Samta Research Alliance
📍 Mathura