Location :Adyar, Chennai

Working Days :6 days -Mon to Sat

Timing :09:30am to 6:30pm

Level Up Your Career with Us

Are you passionate about gaming? Do you love helping others navigate the gaming universe? If you're a customer support wizard with a knack for problem-solving and a love for all things gaming, we want YOU on our team!

Your Mission is to be :

- Roles & Responsibilities_
- Solve Technical Issues :Guide customers with problems related to gaming consoles, games, or accessories. Use your product knowledge to troubleshoot and offer the best solutions.
- Work with Other Teams :Coordinate with the sales and logistics teams to ensure smooth deliveries and resolve any order issues quickly.
- Keep Accurate Records :Update customer details, issues, and feedback in the CRM system to help the team improve overall service.
- Help Improve Processes :Share practical feedback, highlight major issues, and help us make customer support better and more efficient.

You’re probably a match if you have :





- Required Qualifications_
- Experience :Minimum of 1 year in a customer support or sales support role, ideally in the gaming or tech industry.
- Communication Skills : Fluency in English and proficiency in Hindi are mandatory, as you'll be expected to communicate effectively across multiple channels!
- Cool Under Pressure : Challenging customer situations? No problem—you stay calm, composed, and find the right solution every time.
- Tech-Savvy : You know your way around customer support software, CRM systems, and ticketing tools like a pro.

Job Types : Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

Application Question(s):

- Are you willing to commute to the office location?
- What is your current/previous salary package?
- what is your expected salary package?

Language :

- Hindi (required)

Work Location: In person

📌 Sales and Support Executive (Adyar)
🏢 Gamenation
📍 Adyar