Job Title: Executive - Inside Sales

Department: Assisted Buying

Location: Mumbai (Vikhroli West)

Employment Type: Full-Time | On-site

Interview Mode: Virtual

Shift: Day Shift (10 AM - 7 PM) | 6 Days Working (1 Rotational Off)

About the Role

We’re looking for energetic and persuasive Inside Sales Executives to join our Assisted Buying team. You’ll connect with high-intent customers, guide them through their purchase journey, and drive conversions through calls, chats, and online interactions.

Key Responsibilities

Engage with customers via calls, chat, WhatsApp, and website enquiries

Convert warm leads (cart abandoners, registered users, browsers, etc.)

Handle inbound & outbound sales interactions

Understand customer needs and recommend suitable solutions

Guide customers to nearby stores when required





Maintain records using CRM tools

Achieve sales and conversion targets

What We’re Looking For

Graduate (any discipline)

1-3 years in Inside Sales / Tele Sales / Customer Engagement

Solid communication skills (English + regional languages)

Target-driven with good convincing skills

Comfortable with CRM tools and fast-paced environments

KPIs

Lead Conversion Rate

Call Volume

Revenue Generation

Job Types : Full-time, Permanent

Pay: ₹14,000.00 - ₹38,000.00 per month

Benefits :

- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Inside Sales Executive (Mumbai)
🏢 pepperfry.com
📍 Mumbai