Center Manager - Thane

Company : SkinHeal Solutions Location : Thane

Job Type : Full-Time

About the Role

SkinHeal Solutions is a specialized Ayurvedic Dermatology and Trichology center dedicated to providing holistic and effective treatments for skin, hair, and scalp disorders. We are looking for a highly motivated and experienced Center Manager to lead and manage our Thane center.

Key ResponsibilitiesCenter Operations

- Manage the overall operations and performance of the Thane center.
- Ensure smooth patient flow, appointment scheduling, consultations, and treatment coordination.
- Implement operational SOPs and maintain service quality standards.
- Monitor center efficiency, hygiene, and patient satisfaction.

Patient Experience & Counseling

- Ensure exceptional patient service and experience.
- Handle patient concerns, escalations, and feedback effectively.
- Guide patients regarding treatment plans and coordinate follow-ups.
- Work closely with doctors and clinical teams to ensure seamless patient care.

Revenue & Business Growth

- Achieve monthly revenue, conversion, and business targets.
- Drive treatment package conversions and patient retention.
- Monitor collections, renewals, and center profitability.
- Support local marketing and business development initiatives.

Team Management

- Lead and supervise front office executives, patient coordinators, therapists, and support staff.
- Conduct training sessions and performance reviews.
- Foster a positive, disciplined, and patient-focused work culture.




- Ensure high levels of team productivity and accountability.

Administration & Reporting

- Maintain daily, weekly, and monthly MIS reports.
- Monitor billing, inventory, expenses, and operational processes.
- Ensure compliance with clinic policies and documentation standards.
- Coordinate regularly with senior management regarding center performance.
- Graduate or Postgraduate in Hospital Management, Healthcare Management, Business Administration, or a related field.

Experience

- Minimum 3-8 years of experience in healthcare operations, clinic management, Ayurvedic centers, dermatology clinics, wellness centers, or specialty healthcare organizations.
- Proven track record in managing operations, patient satisfaction, team performance, and revenue targets.

Required Skills :

- Strong leadership and people management abilities.
- Excellent communication and patient counseling skills.
- Sales and business development orientation.
- Strong operational and administrative capabilities.
- Analytical mindset with excellent reporting and problem-solving skills.
- Ability to thrive in a target-driven healthcare environment.

Compensation & Benefits

- Competitive Salary Package
- Attractive Incentive Structure
- Career Growth Opportunities
- Skilled and Supportive Work Environment

Join SkinHeal Solutions and contribute to transforming skin and hair health through specialized Ayurvedic dermatology care while leading a high-performing healthcare center in Thane.

Pay: ₹13,938.34 - ₹47,037.09 per month

Work Location: In person

📌 Center Manager (Thane)
🏢 Skin Heal Solution
📍 Thane