Location : Sovabazar, Kolkata Organisation : Institute of NeuroDevelopment (IND) Employment Type : Full-Time Experience Required : 1-4 years in operations, coordination, or execution-focused roles preferred

About the Institute of NeuroDevelopment (IND)

The Institute of NeuroDevelopment (IND) is a mission-driven organisation dedicated to improving developmental outcomes for children and empowering parents through structured programmes, implementation systems, and disciplined execution.

IND operates through clearly defined processes, monitoring systems, and coordinated teams. As the organisation grows, we require versatile professionals who can move across operational areas and ensure that work flows smoothly.

Role Overview

We are looking for a tech-friendly and execution-oriented Operations Generalist who can contribute across a variety of operational tasks and projects.

This role is suited to individuals who:

- enjoy solving practical problems
- are comfortable working with technology and digital tools
- can adapt to diverse operational requirements
- are curious about improving systems and workflows

The person will support multiple functions and help ensure that tasks and processes move forward reliably.

Key ResponsibilitiesA. Operational Execution

- Execute assigned operational tasks within defined workflows.
- Ensure activities move from initiation to completion without delay.
- Support smooth functioning of daily operations across teams.

B. Cross-Team Coordination

- Coordinate with different teams including clinical, media, marketing, sales, and administration.




- Follow up on pending items and ensure timelines are met.
- Help resolve operational bottlenecks.

C. Documentation and Tracking

- Maintain trackers, lists, and operational records.
- Ensure activities are properly documented and organised.
- Assist in monitoring ongoing projects and tasks.

D. Technology and Tool Usage

- Work comfortably with computers and digital platforms.
- Use productivity tools, spreadsheets, and online systems for coordination and tracking.
- Explore ways to improve efficiency through better use of technology.

E. AI-Aided Workflows

- Assist in testing or implementing AI-supported workflows where appropriate.
- Stay open to evolving digital tools and automation.

F. Problem Solving and Gap Filling

- Identify gaps in execution and help address them.
- Take initiative to find practical solutions rather than waiting for instructions.
- Contribute to improving operational systems over time.

Required Skills and CompetenciesCore Skills

- Strong organisational ability
- Reliability and ownership mindset
- Ability to manage multiple tasks simultaneously
- Clear communication and coordination ability

Technical Comfort

- Comfortable working with computers and online systems




- Familiarity with spreadsheets and documentation tools
- Interest in technology-driven work environments

Preferred Background

- Operations or project coordination
- Business administration
- Technology-enabled service environments
- Startup or quick-growing organisations

Individuals who enjoy hands-on problem solving and diverse operational exposure are likely to thrive in this role.

Who This Role Is For

This role is suitable for someone who:

- enjoys variety in work rather than a narrow function
- is curious about technology and systems
- prefers execution and practical problem solving
- wants to build broad operational competence

Growth Prospects at IND

High performers in this role can grow into positions such as:

- Senior Operations Executive
- Process Coordinator
- Operations Lead
- Project or Programme Coordinator

IND values individuals who demonstrate reliability, adaptability, and systems thinking.

Why Join IND

Working at IND provides the opportunity to contribute to a mission-driven organisation while building versatile operational skills in a structured and evolving environment.

Job Types : Full-time, Permanent

Pay: ₹15,086.00 - ₹30,141.68 per month

Benefits :

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off

Education :

- Bachelor's (preferred)

Experience :

- Operations management: 2 years (preferred)

Language :

- Bengali (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

📌 Operations Generalist (Kolkata)
🏢 Institute Of NeuroDevelopment
📍 Kolkata