Req ID : 360378

We are currently seeking a Firewall, Prisma - Networking Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Role Responsibilities

- The Network Security Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers' network security environment.
- Implement Network Security solutions and provide operational support in a customer environment.
- Support Palo Alto, Fortinet FW's, Cloud Proxy solutions ( Netskope)
- Expert knowledge on Palo Alto url filtering, Vulnerability protection, AV, Anti-spyware profiles.
- Solid knowledge on App-id, use of app filters
- Expert in troubleshooting issues with packet captures, debugs on Pal Alto and Fortinet FW
- The SME will provide technical escalation to L2 support engineers.
- Write custom queries on Palo Alto to fetch reporting data.
- Provide On-call support for high severity incidents in a 24x7 environment.
- Ensure that Service Level Agreements and operational standards are met.
- Perform system maintenance, checkups and maintain current documentation.
- Provide resolution plans for device issues.
- Propose service, process, and technical improvements to management.
- Experience and at least 12+ years Network Security administration experience.
- Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall team.
- Strong troubleshooting skills around Palo Alto Firewalls.
- Solid understanding of the template/stack architecture.
- Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support.
- Complete Weekly/Monthly Health Status checks across all support network security platforms.
- Working with multiple customers support environment to complete upgrades, patches, overall operational support.




- Assist in conducting rule set reviews to improve overall security footprint for our customers.
- Provide operational support of the Network & Security environments.
- Detect security issues, create customer tickets and manage problems until closure.
- Ensure that Service Level Agreements and operational standards are met.
- Perform system maintenance, checkups and maintain current documentation.
- Provide resolution plans for device issues.
- Propose service, process and technical improvements to management.

Requirements : Knowledge, Skills and Abilities:

- Hands on experience with Palo Alto, Prisma, Fortinet
- Ability to grasp complex issues to arrive at optimal solutions.
- Strong ethics and integrity
- Flexible to changing needs of customer, account, and team.
- Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus.
- Highly experience architect with proven knowledge on products likes Firewalls (Palo Alto), F5, Prisma SASE, EIGRP, OSPF, BGP and switching technologies.
- Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory.
- At least 2 mid-level certification in Network security from any of the vendors like Cisco, Palo Alto, Fortinet (CCNP security, PCNSE, etc.)
- Clear understanding of Windows and Linux operating systems
- 12+ years of network troubleshooting experience and at least 7 years in Network & Security administration.
- Network Design experience will be an added advantage.
- Bachelor's degree or equivalent experience

Desired Skills

- Experience with Cisco, AWS, Palo Alto, AWS, EIGRP, BGP networking and F5 is a must
- Must be PCNSE certified
- Knowledge of Cisco and Palo Alto VPN products and ScreenOS software
- Current Cisco Certified Internetwork Expert (CCIE R&S;) with excellent knowledge on PA, Prisma, SD-WAN, F5 and AWS network
- Experienced with ITIL best practices and familiar with regulations such as SOX, PCI, HIPPA

**About NTT DATA

📌 Firewall, Prisma - Networking Advisor (Noida)
🏢 NTT Data
📍 Noida