13 Nov
|
DATOMS
|
Chennai
DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises by leveraging machine learning, artificial intelligence, and the Internet of Things. Our scalable, customizable solution is trusted by leading companies worldwide.
Field Service Engineer - IoT
Location: Chennai (Field-based)
The Field Service Engineer (IoT) will be responsible for on-site installation, preventative maintenance, troubleshooting, and repair of IoT-enabled equipment for our customers. This is a field-based, customer-facing role reporting to the Service Manager, requiring regular travel within the assigned region, occasional on-call support, and robust communication skills to ensure timely resolution and an excellent customer experience.
The Field Service Engineer is expected to perform the functions listed below.
Perform troubleshooting, installation, maintenance, and repair on designated equipment.
Complete preventive maintenance tasks and implement field modifications.
Maintain customer service logs and internal service records in a timely and accurate manner.
B.Tech in Electrical, Electronics, or a related field.
- Prior experience working with IoT devices or platforms.
- 2-3 years of experience in a service engineer or related field.
- Located in the Chennai region and able to travel regularly within the area.
- Must have access to a private bike for travel to customer sites.
- Valid driver's license and a good driving record.
- Proficient computer skills, including MS Word, PowerPoint, and Excel.
📌 Field Service Engineer Installation/Service (Chennai)
🏢 DATOMS
📍 Chennai