Job Title: Category Manager
Urban Company is Asia's largest home services platform, connecting millions of customers with trained professionals across categories such as cleaning, beauty, appliance repair, and more. We are building a high-performance, inclusive organization and are looking for passionate talent partners to help us scale with quality.

Category Manager is responsible for driving quality operations like good selection of partners and their post-approval performance. This would primarily involve running screening and training operations and improving the quality of the existing partner base
This includes end-to-end ownership of the initiative, including problem solving, analysis, process improvement, execution




Support Business Heads in BAU category management activities related to partner performance

Drive onboarding of outstanding service professionals in the category - involves thinking through the full supply chain - selection, training and escalation management of partners.
Be part of projects that are focused on improving customer and partner experience
Collaborate with cross-functional internal partners in marketing, technology and product to execute multiple category and central level projects

6 months - 2 years of work experience
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📌 Category Manager - Cleaning (Indore)
🏢 Urban
📍 Indore