Job Category Food and Beverage & Culinary
Schedule Full Time
Located Remotely N
Position Type Management
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Determines training needed to accomplish goals, then implements plan.
Education And Experience
~ 4 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Assisting in Management of Restaurant Team
Monitors employees to ensure performance expectations are met.
Provides feedback to employees based on observation of service behaviors.
Assists in supervising daily shift operations.
Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
Conducting Day-to-Day Restaurant Operations
Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
Ensures compliance with all restaurant policies, standards and procedures.
Monitors alcohol beverage service in compliance with local laws.
Performs all duties of restaurant employees and related departments as necessary.
Opens and closes restaurant shifts.
Providing Exceptional Customer Service
Interacts with guests to obtain feedback on product quality and service levels.




Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Encourages employees to provide excellent customer service within guidelines.
Handles guest problems and complaints, seeking assistance from supervisor as necessary.
Strives to improve service performance.
Meets and greets guests.
Supervises on-going training initiatives.
Uses all available on the job training tools for employees.
Communicates performance expectations in accordance with job descriptions for each position.
Coaches and counsels employees regarding performance on an on-going basis.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Assists servers and hosts on the floor during meal periods and high demand times.
Recognizes good quality products and presentations.
Supervises daily shift operations in absence of Restaurant Manager.
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When you join the Sheraton family, you become a member of its global community. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career prospect with Sheraton. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

📌 Assistant Manager (Restaurant) (2 years relevant experience required)
🏢 Sheraton Hotels & Resorts
📍 Bengaluru