Network Support Engineer (Hyderabad)

Network Support Engineer (Hyderabad)

13 Nov
|
Gratitude
|
Hyderabad

13 Nov

Gratitude

Hyderabad

Location: Gandhinagar / Hyderabad / Kolkata

Experience: 1–5 Years
Band: BPO 1/2
Salary: ₹6–7 LPA
Job Codes: 425539 (Gandhinagar) | 431052 (Kolkata) | 431054 (Hyderabad)

Job Overview

We are hiring Telecom Network Support Engineers to support network provisioning, configuration, and telecom infrastructure operations. Candidates should have a foundational understanding of networking technologies, telecom systems, network devices, and connectivity solutions.

Candidates with experience in telecom operations, network support, or network provisioning are encouraged to apply.

Roles & Responsibilities

- Manage telecom service provisioning and configuration activities.

- Support network connectivity and last-mile access network operations.

- Work with routers, switches, firewalls, and other network elements.

- Assist with network design, configuration, and troubleshooting of telecom infrastructure.

- Understand and support technologies such as FTTB, FTTN, VDSL, Copper, and GPON.

- Work on network infrastructure involving LAN, WAN, and WLAN.

- Understand switching systems, fiber-optic connectivity, cabling, and network topology.

- Apply knowledge of TCP/IP, DNS, DHCP, SMTP, NTP, SNMP, and VoIP protocols.

- Support telecom technologies such as ATM, MPLS, Frame Relay, and Metro Ethernet.





- Work with Nokia, Juniper, and Cisco networking platforms.

- Ensure timely resolution of network provisioning and configuration-related issues.

Education & Experience

- B.E. in Electronics & Communication or IT.

- Diploma in Electronics & Communication.

- BCA graduates with relevant networking or telecom experience.

- 1–5 years of experience in Networking / Telecom / Network Support.

- CCNA certified or CCNA trained candidates preferred.

Required Skills

- Basic to good knowledge of networking and telecommunications.

- Understanding of telecom provisioning and configuration.

- Knowledge of routers, switches, network elements, and last-mile access networks.

- Understanding of network protocols and infrastructure.

- Strong communication and interpersonal skills.

- Valuable analytical and troubleshooting abilities.

- Flexibility to work in rotational shifts, mainly night shifts.

Additional Information

- Locations: Gandhinagar / Hyderabad / Kolkata.

- Salary: ₹6–7 LPA.

- Former TCS employees are not eligible.

- PAN and DOB are mandatory for candidate profile creation.

- Candidates must be comfortable working from the assigned office location.

📌 Network Support Engineer (Hyderabad)
🏢 Gratitude
📍 Hyderabad

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