13 Nov
|
Gratitude
|
Mumbai
About the role
We are hiring a Global Mobility Specialist in Mumbai to give relocation and mobility support to onshore employees of a global client, with a focus on efficiency and customer service. You will handle intra-US and international relocations : updating relocation authorization forms, validating eligibility in Workday , working with onshore counterparts and client contacts, and supporting audits across geographies. The role suits a mobility professional with 4 to 8 years of experience in US and global mobility. It is a 100% onsite role with a salary of up to ₹9 LPA .
Key responsibilities
Relocation processing
- Process end-to-end relocation activities and authorization forms, including in the Altair tool
- Manage assigned intra-US relocation cases across all states
- Process internal and external relocations, group moves and intern hire relocations
- Manage business cases for international long-term and short-term assignments
- Validate relocation eligibility in Workday
- Work with onshore counterparts and client contacts on relocation activities
Quality, reporting and audit
- Quality check transactional work and apply strong governance to keep standards high
- Prepare and publish daily, weekly and monthly reports and dashboards
- Support audits across multiple geographies
- Write standard operating procedures and other business documents
Delivery and team
- Meet tight deadlines and SLAs, and stay composed in high-pressure and escalated situations
- Work as an individual contributor and a team player
- Deliver and take part in training sessions
Required qualifications and experience
- 4 to 8 years of experience in mobility (the text also says 5 to 6 years in US and global mobility)
- Experience handling intra-US relocations across all states , with solid global mobility concepts
- Working experience in Workday, ServiceNow, Altair, SharePoint and Microsoft Office (must have)
- Knowledge of Workday navigation (must have)
- Knowledge of relocation policies within the intra-US region and Puget Sound
- Strong analytical and critical thinking skills (must have)
- Robust communication and stakeholder management skills
- Experience in quality checking transactional work
- Bachelor’s or master’s degree in any discipline, with proficient computer skills
- Willing to work 24x7 shifts, from the office only , with occasional extended hours
Preferred qualifications
- International relocation experience
- Extended business travel and cross-border compliance experience
- HRO background
Job details
Role
Global Mobility Specialist, Intra US Relocations
Location
Mumbai, 100% onsite
Experience
4 to 8 years
Band
BPO 3
Salary
Up to ₹9 LPA
Shift
Based on regional coverage, 24x7
Why join
- Salary of up to ₹9 LPA
- Specialist US and global mobility work on an international account
- Hands-on work with Workday, ServiceNow and Altair
- Clear path to senior specialist and team lead roles
📌 Global Mobility Specialist Jobs Mumbai | US Relocation | 9 LPA
🏢 Gratitude
📍 Mumbai