Senior Product Manager
Own the thumpN app end to end: discovery, buying, and bringing people back.
WHY THIS ROLE EXISTS
thumpN powers some of India's biggest live event on-sales. As we grow, the consumer app needs one senior owner who ties discovery, buying and retention into a single product. You'll set the direction for the app, lead a team of product managers and ship with design and engineering. Expect high ownership, quick decisions and short paths to users.
WHAT YOU’LL ACTUALLY DO
App and Discovery
- Own the homepage and app experience, so every visit reflects who the user is and what's next for them
- Build personalised discovery, from playful onboarding to recommendations people act on
- Work with the Shadow lead on how our AI agent fits into the app
Transactions and Growth
- Make the buy flow (event page, seat maps, checkout, referral) faster and more reliable on every device
- Own downloads, retention, engagement and loyalty, with metrics you set and report on
Team & Collaboration
- Lead and grow a team of product managers
- Partner with design, engineering and marketing across Mumbai and Bangalore
WHAT YOU BRING
Specific experience, not vague credentials
Required
- 7+ years in product,
with at least 3 owning a consumer app end to end
- Built consumer apps at scale in India
- Owned a checkout or buy flow where conversion and reliability both mattered
- Moved retention or engagement, and can explain what worked and what didn't
- Managed product managers or APMs
Preferred
- Experience in live events, ticketing, entertainment, travel or a similar consumer category
- Shipped an AI or conversational product to real users
- Personalisation or recommendations work: onboarding, user profiles, ranked feeds
- Campaign-led app experiences built with marketing
NON-NEGOTIABLES
You've owned a consumer app's numbers, not just its features. This role is judged on retention and conversion, not output.
You've led product managers. You'll run a team from day one, with no time to learn people management on the job.
You write clearly. Specs and decisions move between two cities; if they need a call to be understood, work stalls.
You take direction and push back with evidence. You'll work closely with a solid design lead, as a partner rather than an order-taker.
You're based in Mumbai and can travel to Bangalore regularly. The team works across both cities.
📌 Senior Product Manager (Mumbai)
🏢 thumpN
📍 Mumbai