13 Nov
|
Gratitude
|
Mumbai
About the role
We are hiring a Global Benefits Specialist in Mumbai and Bengaluru to manage employee benefits programs across multiple regions , including Europe, the UK, Africa, Southeast Asia, the Middle East and Latin America . You will administer benefits, work with vendors and stakeholders, run employee onboarding and monthly update sessions and keep data accurate in Darwinbox, Workday and ServiceNow . The role suits a benefits professional with 4 to 8 years of experience and a strong record in stakeholder and vendor management. It is a 100% onsite role on 24x7 shifts based on regional coverage.
Key responsibilities
Global benefits administration
- Oversee employee benefits programs across regions, in line with local regulations and company policy
- Support payroll processing, claims and vendor file transfers (SFTP)
- Handle pension enrollments and updates
- Administer wellness benefits, group health insurance and medical benefits
- Run pre-payroll and post-payroll pension checks and active payroll checks
- Work with finance teams on supplier invoicing
Stakeholder and vendor management
- Act as the main contact for vendors and keep service delivery within agreed SLAs
- Build strong relationships with HR business partners, finance teams and leadership
Employee engagement and communication
- Lead onboarding sessions that explain benefits programs
- Run monthly meetings with employees, vendors and clients to resolve issues and share updates
Tools and operational excellence
- Use Darwinbox, Workday and ServiceNow for benefits administration, reporting and analytics
- Keep data accurate across all platforms
- Resolve benefits issues early,
with a focus on employee satisfaction
- Stay available for urgent matters across time zones, and drive process improvement and compliance
Required qualifications and experience
- 4 to 8 years of hands-on global benefits administration across diverse geographies (the text also says 5 to 6 years)
- Experience in payroll processing, claims and vendor file SFTP
- Experience in pension enrollments and updates
- Experience in wellness benefits, group health insurance and medical benefits
- Experience in pre and post pension payroll and active payroll checks
- Experience working with finance teams on supplier invoicing
- Proficiency in Darwinbox, Workday and ServiceNow
- Excellent English communication (verbal and written), and confidence leading sessions with varied audiences
- Strong stakeholder and vendor management, analytical and SLA and KPI skills
- Willing to work 24x7 shifts, from the office only , with extended hours when needed
Preferred qualifications
- Knowledge of a regional language such as Spanish, French or Arabic
- Knowledge of local perks policies and labor laws in the covered regions
- A proactive approach to improving processes and employee experience
Job details
Role
International / Global Benefits Specialist
Locations
Mumbai, Bengaluru (onsite)
Experience
4 to 8 years
Salary
Competitive, based on experience
Shift
24x7, based on regional coverage
Why join
- Own benefits across Europe, the UK, Africa, Southeast Asia, the Middle East and Latin America
- Hands-on work with Darwinbox, Workday and ServiceNow
- Direct exposure to vendors, finance teams and leadership
- Clear path to senior benefits and HR operations roles
📌 Global Benefits Specialist Jobs Mumbai & Bengaluru | Workday
🏢 Gratitude
📍 Mumbai