Tatvic Digital Analytics is a Google Premier Partner specializing in Marketing Analytics, Cloud, and AI solutions. With 16+ years of experience, Tatvic works with leading enterprises across BFSI, Auto, OTT, and Retail to unlock growth using data and intelligence. As part of our next phase, we are building cutting-edge capabilities in Agentic AI, combining machine learning, LLMs, and automation to transform decision-making systems.

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Role: L3 Account Manager

Department: Account Management

Job Type: Full Time

Experience: 5+ years in Account Management or Client Success

To independently own and drive a portfolio of 3–6 enterprise accounts, operating without review gates for routine planning, QBRs, renewals, or expansion proposals. The L3 Account Manager is an autonomous owner accountable for maintaining a 90%+ revenue retention rate and proactively building an aggregate expansion pipeline of 50L - 1Cr per quarter through the strategic integration of Agentic AI provocations.

- . Independent Lifecycle Ownership: Own the end-to-end account lifecycle, including onboarding receipt from Sales, delivery governance, and independent leadership of the renewal and expansion process.
- issue a formal Change Note before any commitment changes regarding scope, timeline, or commercials.
- Strategic Account Planning: Author and refresh independent quarterly Account Plans that anticipate business needs, reference prior commitment history, and define explicit expansion hypotheses.
- Relationship Governance: Maintain Stakeholder Maps with 2 tracked relationships per account, ensuring active engagement with Decision-makers, Champions, and Executive Sponsors.
- Renewal Leadership:



Initiate and lead renewal conversations 90 days before contract expiry with a prepared renewal brief covering account health, commercial options, and expansion potential.
- Never commit delivery timelines or accept scope additions without a prior Delivery sign-off in writing.
- Financial Accountability: Proactively follow up on open invoices within 5 days of the payment due date and log the action and client response in the CCD.
- Enterprise Account Management (Managing portfolios of 3+ high-value accounts).
- Strategic Account Planning (Independence in authoring and refreshing plans).
- QBR Leadership (Ability to lead Director-level/C-suite reviews without a manager).
- Digital/Cloud Tool Proficiency (Working knowledge of GA4 and GCP context).
- Agentic AI Literacy (Identifying manual client workflows ripe for automation and provocation).
- Industry expertise in BFSI, Retail, or Auto sectors.
- Advanced CRM hygiene (Experience with CCD standards or complex Salesforce/Keka environments).
- Reactive Management: Waiting until the 60-day mark to flag renewal risks or waiting for client chasers before providing status updates.
- A pattern of raising issues to leadership without a root cause analysis, impact assessment, and at least two proposed solution options.
- Documentation Gaps: Failure to maintain real-time CCD updates (24-hour rule) or describing expansion ideas only verbally without commercial documentation.
- Inability to finalize QBR content or Account Plans without multiple rounds of manager co-authoring.
- Competitive CTC: based on experience & performance
- Medical Insurance for you and your family
- 1 Work From Home Day/Month — flexibility when needed
- Monthly Engagement Activities — from game nights to town halls
- 5-day workweek — because personal time is non-negotiable

📌 Home Based Account Executive (Ahmedabad)
🏢 Tatvic
📍 Ahmedabad