Company Description Lea Clothing Co. is a sustainable fashion brand created for young Indian consumers, dedicated to celebrating bodies of all shapes and sizes. Inspired by the Latin word for 'lioness,' the brand designs clothing for individuals who value boldness, confidence, and challenging the status quo. Lea's collections are built on three core pillars: body positivity, sustainability, and size inclusivity. With petite-friendly hemlines, curve-accentuating silhouettes, and a minimalistic color and print palette, Lea focuses on timeless pieces that remain wardrobe staples rather than fast-fashion trends. Team members join a mission-driven company committed to thoughtful design and a more inclusive fashion industry.

Role Description This is a full-time, on-site Customer Service Representative role based in Noida.



The Customer Service Representative will respond to customer inquiries across channels such as email, phone, and social media, providing transparent information on products, orders, shipping, and returns. End to end processing of returns and exchanges in co–ordination with the back end

Shopify related tasks to improve customer experience, including but not limited to,

order edits, policy changes, product and inventory updation.

The following KPIs (Key Performance Indicators) are critical for this role and will be regularly

Key performance areas include:

Net Promoter Score (NPS)

📌 Customer Care Advisor - fashion industry (Noida)
🏢 Lea Clothing
📍 Noida