SpotDraft is on a mission to help legal and business teams move faster, together. Our AI-powered contracting platform is redefining how companies manage contracts, and our story deserves to be told in creative, human, and memorable ways.

Join our Customer Success team to help execute our vision of reducing mundane work for legal teams and enhancing human productivity. Customer Success Managers at SpotDraft will end up owning the post-sale journey of our customers. As a Customer Success Manager, you will be responsible for activation, onboarding & retention of customers. You will also be responsible for identifying upsell opportunities and creating amazing user experiences (via gamification and other initiatives) to convert our customers into champions.

Lead workshops and complex deployment projects involving multiple senior stakeholders.

3+ years of relevant experience as a customer success manager in B2B SaaS companies, with enterprise-level customers preferred





- Ability to facilitate workshops with C-level executives and senior stakeholders on governance and operating models, business adoption techniques, the product vision & roadmap
- Brilliant teammates—Work with some of the sharpest minds in legal tech.

Expand your network—Interact with top founders, investors, and industry leaders.

Real impact—Take ownership of projects and see your work in action.

All candidates' personal data shared during the recruitment process will be handled with utmost confidentiality and used solely for hiring purposes, in line with applicable data protection regulations.

~ Candidates will not be discriminated against based on race, ethnicity, color, religion, caste, sex, gender identity, sexual orientation, national origin, veteran, or disability status

📌 Customer Success ManagerB (Bengaluru)
🏢 Spotdraft
📍 Bengaluru