Overall 10 - 15 year's Experience in Server Management Administration.

Experience in Server (physical/VM) installation, maintenance & decommissioning

profound Linux OS operations experience

Capability to operate on at least one cloud technology such as Azure, GCP, or AWS.

Awareness about ITIL best practices for incident, change, problem management.

DNS Configuration, Configuration of DNS for forward lookup and reverse lookup zones.

Install/upgrade/patch SUSE linux servers

Able to provide knowledge transfer from certain technology areas towards 2nd level technical support

Proficiency in written and spoken English.

Proven ability to transfer knowledge and stay aware of current trends and technical advancements

Bachelor or Master degree

Willingness to travel

Able to link the business wish to an IT solution

Passionate about SAP, ready to learn and grow

Business Travel: Project specific travelling is mandatory for all the SAP Consultants.

Deliver 3rd level technical support in compliance with customer SLAs

Daily Compute operations (Events/Incidents/SR/CR/RCA ..)



following ITIL processes

Help L2 members in-case of any upgrade/patch activity run into errors.

Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks

Capability to resolve GRUB-related issues and address problems with GRUB configuration.

Root Cause Analysis for customer incidents

Service/Task documentation, testing, quality management and knowledge transfer

Assist 2nd level technical support in complex tasks

Willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project

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📌 Solution Architect - ICT Services (Secunderabad)
🏢 NTT DATA Business Solutions
📍 Secunderabad