Rooly Media is a full-service marketing company that has been supporting businesses of all sizes in reaching their customers since 2022. The agency offers a wide range of services, including SEO, social media management, website design, and content creation, to build strong and effective online presences. A team of experienced professionals collaborates with clients to maximize the impact and return on their digital marketing campaigns. Whether a client is launching a new venture or scaling an established business, Rooly Media focuses on helping them achieve measurable growth and long-term success.
Role Description: The Relationship Manager is a full-time, on-site position based in Faridabad. This role is responsible for building, nurturing, and maintaining strong client relationships to ensure satisfaction, retention, and growth. On a day-to-day basis, the Relationship Manager will serve as the primary point of contact for clients, understand their business objectives, and coordinate with internal teams to deliver digital marketing solutions on time and within scope.



Responsibilities include conducting regular check-ins, presenting campaign performance reports, gathering feedback, identifying upsell or cross-sell opportunities, and managing expectations throughout the project lifecycle. The role also involves collaborating closely with account managers, strategists, and creative teams to address client needs, resolve issues proactively, and contribute to the continuous improvement of services.

Solid client relationship management skills, including stakeholder communication, expectation management, and conflict resolution.
Solid account management capabilities, including project coordination, follow-up, reporting, and maintaining accurate client records.
CRM platforms, spreadsheets, presentation tools, and project management software).
Previous experience in a digital agency or marketing-focused environment is preferred but not mandatory.

📌 Relationship Manager Support (Faridabad)
🏢 Rooly Media
📍 Faridabad