Job Summary

We are looking for a field executive to connect with makhana farmers and traders, introduce them to Cropto, and help them use the app. The role involves assisting users with app downloads, profile creation, product listings and their first trade, followed by regular support to encourage continued use.

Key Responsibilities

1. Visit farmers, traders, markets and makhana-processing clusters to explain Cropto’s features and perks.

2. Help users download the app, register and complete accurate profiles with their consent.

3. Assist users in listing makhana for sale, including product photographs, grade, quantity, price and location.

4. Demonstrate how to find buyers or sellers, post requirements, respond to enquiries and initiate deals.

5. Guide users through their first transaction using Cropto’s approved process.

6. Follow up with registered users to encourage product listings, responses to enquiries and regular trading.

7. Explain applicable subscriptions, service charges and platform terms clearly, without making unauthorized promises.

8. Build relationships with farmer groups, FPOs, traders and local market representatives.

9. Collect user feedback and report app issues or support requests to the concerned team.

10. Maintain daily records of field visits, registrations, completed profiles, listings and trading activity.





11. Meet assigned targets for onboarding, activation and active users.

12. Protect user information; users must enter their own OTPs, passwords and payment PINs.

Qualifications & Skills

· Preferably 12th pass or graduate, with good communication and interpersonal skills.

· Comfortable using smartphones, mobile apps and WhatsApp.

· Ability to explain app features in simple Hindi and the local language.

· Willingness to travel regularly within the assigned territory.

· Patient and supportive when assisting users unfamiliar with digital platforms.

· Experience in field sales, rural outreach, agriculture or app onboarding is preferred.

· Knowledge of the makhana trade and local farmer/trader networks will be an advantage.

· Freshers with strong local connections and willingness to learn may also apply.

Performance Measures

· Number of verified registrations and completed profiles.

· Number of users publishing valid product listings or buying requirements.

· Number of users completing their first trade.

· Repeat usage and trading activity among onboarded users.

· Quality of user support, follow-up and daily reporting.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

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