Job Purpose

To generate vehicle sales by understanding customer requirements, providing suitable vehicle recommendations, explaining product features, and ensuring excellent customer service throughout the sales process.

Key Responsibilities

- Attend walk-in customers and understand their vehicle requirements.
- Explain vehicle features, specifications, pricing, and finance options.
- Conduct vehicle demonstrations and test drives for prospective customers.
- Generate new sales leads through calls, references, and follow-ups.
- Achieve monthly sales targets as assigned by management.
- Maintain regular follow-ups with prospective and existing customers.
- Coordinate with the finance, insurance, and delivery departments.
- Ensure proper documentation and timely completion of sales formalities.
- Maintain good customer relationships and ensure customer satisfaction.
- Update customer details and sales activities in CRM/DMS regularly.
- Promote exchange offers, accessories, insurance, and other value-added services.
- Ensure a smooth and positive customer experience from enquiry to vehicle delivery.





Required Skills & Qualifications

- Graduate in any discipline (preferred).
- Good communication and interpersonal skills.
- Basic knowledge of automobiles and vehicle features.
- Valuable convincing and negotiation skills.
- Customer-oriented approach.
- Basic computer and CRM knowledge.
- Ability to achieve sales targets.
- Prior experience in automobile sales will be preferred.

Key Performance Indicators (KPIs)

- Monthly vehicle sales achievement.
- Number of enquiries converted into bookings.
- Lead follow-up and conversion ratio.
- Customer satisfaction and feedback.
- Test drive conversion.
- Timely CRM updates and documentation.

Overall Objective: To maximize vehicle sales, achieve assigned targets, generate customer satisfaction, and contribute to the overall growth of the dealership.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 customer sales advisor (Jalandhar)
🏢 KOSMO TATA VEHICLES
📍 Jalandhar