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Job Description

Key Responsibilities
Welcome and greet patients and visitors professionally. Assist patients with OP registration, appointments and hospital navigation. Handle patient enquiries, complaints and feedback in a polite and qualified manner. Guide patients and attendants to the respective departments and consultation areas. Coordinate with doctors, nursing staff and other departments to ensure smooth patient flow. Provide accurate information regarding hospital services and facilities. Ensure proper patient communication and timely resolution of service-related concerns. Maintain professional grooming, appearance and workplace etiquette. Support patient satisfaction initiatives and service quality standards. Maintain proper coordination with the front office and other hospital departments. Be available to work in rotational shifts as per hospital requirements. Job Specification Qualification: Any Bachelor's Degree.

Experience:




Freshers and experienced candidates can apply. Prior experience in hospitals, hospitality, customer service or front office will be an added advantage. Required Skills & Competencies Excellent verbal communication and interpersonal skills. Good patient-handling and customer-service abilities. Pleasant personality with professional grooming and presentation. Strong coordination and problem-solving skills. Patience and ability to handle difficult situations calmly. Fluency in Tamil and basic English communication. Basic computer knowledge. Willingness to work in rotational shifts, including weekends and holidays as per roster. Preferred Candidate: Candidates with excellent communication, professional grooming, a patient-friendly attitude and the ability to manage patient interactions effectively will be preferred.

📌 Guest Relationship Officer (Pallavaram)
🏢 DR.KAMAKSHI MEMORIAL HOSPITAL, (Inst. Code - 381) CHENNAI
📍 Pallavaram