Job Code JOB000952 Designation CUSTOMER RELATIONSHIP EXECUTIVE Business Vertical Oxygen Key Responsibility
• Handle inbound and outbound customer calls related to product inquiries, complaints, service requests, and order status.
• Provide accurate information about products, services, offers, and branch locations.
• Log all customer interactions and follow up on open cases until resolution.
• Ensure every customer query or concern is addressed within defined turnaround times (TAT).
• Coordinate with internal teams such as service, logistics, and branch operations to ensure timely updates and support.
• Maintain customer satisfaction by delivering prompt, courteous, and skilled assistance.




• Identify recurring issues and escalate them to the respective departments for permanent resolution.
• Support campaigns for feedback collection, warranty plans (O2 Protection), and service reminders. Location NEHRU STADIUM
- KOTTAYAM State Kerala Country INDIA Educational Qualification
• Minimum qualification: Plus Two / Diploma / Bachelor’s Degree in any discipline.
• Additional certification in Customer Relationship Management / Call Handling / Communication Skills will be an advantage. Age 20
- 40 Experience 0 Salary Range Starting from 15,000

📌 CUSTOMER RELATIONSHIP EXECUTIVE (Kottayam)
🏢 Oxygen Digital Shop
📍 Kottayam