Note before you apply: This requirement is for APJ or NASA Shift and should be available for F2F interview on a weekday Years of exp: 5+ Years Notice period: Immediate

Location:
Bangalore work mode: Hybrid(JP Nagar) Mode of interview: F2F on a weekday

Skills:
Active directory, TCP/IP, Technical support, Networking, Operating Systems

Key Responsibilities
• Troubleshoot and resolve technical issues for global customers.
• Support virtualization, networking, operating systems, and Active Directory environments.
• Analyze logs, reproduce issues, and provide effective solutions.
• Collaborate with engineering teams to resolve complex issues.
• Leverage AI tools and agents to improve troubleshooting and support efficiency. Required

Skills:
• Solid knowledge of Networking, TCP/IP, and Active Directory.
• Hands-on experience with Windows, Linux, or UNIX.
• Understanding of virtualization, VDI, and cloud technologies.
• Experience using AI tools and building AI agents.
• Strong troubleshooting, analytical, and customer communication skills.
• Exposure to VMware Horizon is an added advantage.

📌 Technical Support Specialist (Bengaluru)
🏢 Wipro
📍 Bengaluru