Tower Enterprise Compute
RL1 line Compute Linux
FTE (RL1) Y1: 7 / Y1 H2: 6.16 / Y2: 5 / Y3: 4.25 / Y4: 4 / Y5: 4

Reports to Enterprise Compute Tower Lead
Coverage 24x7 (shift roster with on-call)
Location Offshore India hub, unless the final RL location split says otherwise

Role summary

Operate and support the Linux estate (4,103 Linux servers) to WD standards, covering L2/L3 resolution, patching,
hardening and automation.

Key responsibilities

Administer RHEL, SUSE, Oracle Linux and Ubuntu servers: build, configure, decommission and harden
Resolve L2/L3 incidents (~138 Linux tickets/month baseline) and requests within SLR
Execute OS patching and kernel upgrades within security SLAs; report compliance
Manage LVM, file systems, NFS, user/sudo management, cron and system services
Automate routine operations with Bash/Python/Ansible; contribute to SRE toil reduction
Take part in RCA, change planning and capacity reviews; maintain runbooks and CMDB

Technical skills required





Skill area Technologies / tools Proficiency Priority
Linux OS RHEL 7/8/9, SUSE SLES, Oracle Linux, Ubuntu: install, boot,
systemd, kernel tuning
Advanced Mandatory
Storage & file systems LVM, XFS/ext4, NFS/CIFS mounts, multipath Advanced Mandatory
Security & access SELinux, sudo, SSH keys, PAM, LDAP/SSSD/AD integration Advanced Mandatory
Patching Red Hat Satellite / SUSE Manager, yum/dnf/zypper, kernel live
patching
Advanced Mandatory
Scripting &
automation
Bash, Python (basic), Ansible playbooks Advanced Mandatory
Monitoring & logging Dynatrace, ELK, Prometheus node exporter, rsyslog Working Mandatory
ITSM Service Now Incident, Change, CMDB Advanced Mandatory
Clustering Pacemaker / RHEL HA, keepalived Working Desirable
Containers Docker, Podman, Kubernetes basics Working Desirable
Certifications

📌 SUSE Linux admin (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India