Job Description

What will you work on?

- Support day-to-day communication with clients, ensuring prompt and professional responses.

- Assist in translating client briefs into actionable internal tasks across content, design, and video teams.

- Coordinate timelines, share updates, and follow up on deliverables to ensure smooth execution.

- Help compile performance reports and gather insights for internal reviews or client presentations.

- Keep track of feedback, revisions, and ensure client inputs are documented and implemented accurately.

- Flag any blockers, delays, or issues proactively to the account lead or servicing manager.

- Stay informed about the client’s industry, brand guidelines, and competitors to add contextual value.

Qualifications

Who are we looking for?

- 1–2 years of experience in a client-facing role, preferably in a creative, media, or digital agency setup.





- Excellent verbal and written communication skills.

- Strong attention to detail, ability to multitask, and stay organized across multiple accounts.

- Comfortable working with digital-first content and social media platforms.

- A team-oriented team player who is eager to learn and grow in a fast-paced environment.

Additional Information

Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

📌 Client Servicing Executive (India)
🏢 Swiggy
📍 India