Company Description OCCASSON Online Event Management is a growing event services company focused on delivering seamless online and hybrid event experiences for clients. The organization supports a wide range of occasions, helping individuals and businesses plan, coordinate, and execute events with professionalism and creativity. Using digital tools and structured processes, OCCASSON aims to simplify event management and enhance participant engagement. Team members collaborate closely with clients to understand their goals and ensure each event is delivered on time and within scope. Role Description The Growth & Customer Relationship Executive is a full-time, on-site role based in Erode, focused on driving business expansion and maintaining strong client relationships. Day-to-day responsibilities include engaging with existing and potential clients, understanding their event needs, and recommending suitable services and solutions. The role involves managing customer communications, addressing inquiries and concerns, and ensuring a consistently positive client experience from initial contact through event completion. The executive will track client feedback, identify opportunities for service improvement,



and support sales or marketing initiatives to increase customer retention and new business. Collaboration with internal teams to coordinate event requirements and maintain accurate client records is also a key part of the position. Qualifications
• Strong customer-focused skills, including Customer Satisfaction and Customer Service, with the ability to respond promptly and professionally to client needs.
• Experience in Business Relationship Management and Client Relations, with a track record of building and sustaining long-term partnerships.
• Excellent Communication skills, both verbal and written, to interact confidently with clients and internal teams.
• Ability to work on-site in Erode, manage multiple client accounts, and prioritize tasks in a fast-paced workplace.
• Comfort using basic digital tools (CRM systems, email, office productivity software) to document interactions and track client information.
• Previous experience in event management, hospitality, or customer-facing roles is an advantage.
• Relevant education in business, marketing, communications, or a related field is preferred but not mandatory.

📌 Growth & Customer Relationship Executive (Erode)
🏢 OCCASSON ONLINE EVENT MANAGEMENT
📍 Erode