13 Nov
|
Inrhythm
|
Bengaluru
13 Nov
Inrhythm
Bengaluru
About InRhythm InRhythm is a leading modern product consultancy and digital innovation firm founded in 2002, with a mission to make a meaningful impact on the digital economy. We partner with Fortune 50 enterprises and innovative organizations to bring next-generation digital products and platforms to market. Having helped hundreds of engineering teams launch mission-critical products that have generated billions of dollars in business impact, we continue to help businesses innovate, modernize, and accelerate their digital transformation journeys. Our core strengths lie in Product Innovation and Platform Modernization, helping enterprises build better, faster, and more scalable digital solutions. At InRhythm, we bring together exceptional engineers, consultants, and technology thought leaders who are passionate about solving complex challenges and building impactful products. We work with highly recognized clients, including:
• Goldman Sachs
• Fidelity
• Master Card Title: Senior UX Design Consultant – Client Onboarding Platform
Experience:
10+ Years
Location:
Bangalore, India (Onsite
- Mon-Fri) Employment Type: Full-time Note: Please share your Portfolio About the Opportunity InRhythm is seeking an experienced UX Design Consultant to help shape a next-generation client onboarding platform for a leading global financial services organization. The organization is consolidating multiple legacy onboarding applications into a unified platform designed to support the complete client onboarding lifecycle, from initial entity creation and due diligence through trading documentation and account activation. As the primary UX design resource for this initiative, you will establish the user experience standards for the platform, translating business processes and existing product concepts into intuitive, scalable, and production-ready designs. You will work closely with product stakeholders, business teams, and engineering partners to simplify complex operational workflows.
What You'll Do
• Design End-to-End Onboarding Experiences: Create intuitive workflows for onboarding coordinators, supporting the complete onboarding journey from sales handoff and client information gathering through entity creation and account activation.
• Develop Case Management and Review Experiences: Design interfaces for KYC and regulatory due diligence specialists to review client documentation, assess eligibility, validate AI-generated recommendations, and manage exceptions.
• Create Management Dashboards: Design data-driven dashboards that provide regional and business leadership with visibility into onboarding volumes, turnaround times,
product-level performance, regional metrics, and operational efficiency.
• Translate Concepts into Production-Ready Designs: Work with product teams to refine existing process blueprints, wireframes, and prototypes into detailed, scalable designs using Figma and Figma AI.
• Simplify Complex Workflows: Identify opportunities to reduce clicks, improve navigation, eliminate process friction, and make the platform more intuitive for operational users.
• Design AI-Enabled Experiences: Incorporate AI-assisted capabilities into operational workflows, ensuring that AI-generated assessments and recommendations are presented in a transparent, usable, and reviewable manner.
• Advise on Experience Strategy: Provide design recommendations and guidance to client stakeholders on evolving operational workflows, user roles, and human-AI collaboration as automation capabilities are introduced.
• Collaborate Across Teams: Partner with engineering teams in Bangalore and product and business stakeholders across global locations to ensure design alignment and effective implementation.
• Adapt to Evolving
Requirements:
Work in an iterative delivery environment, responding quickly to changing priorities, evolving business requirements, and phased product releases without relying on extensive upfront research cycles.
• Support Platform Evolution: Establish scalable design patterns and experience principles that can accommodate the platform's phased rollout and future onboarding capabilities. What You'll Bring Required Qualifications
• Demonstrated experience in UX/UI design for client or customer onboarding platforms, preferably within financial services, banking, or insurance.
• A solid portfolio showcasing hands-on experience designing complex, end-to-end business workflows and operational applications.
• Practical experience incorporating AI capabilities into user experiences and operational workflows, including the ability to design effective human-in-the-loop experiences.
• Strong proficiency in Figma, including Figma AI and modern prototyping capabilities.
• Ability to independently own UX design decisions, establish experience direction, and provide recommendations to senior client stakeholders.
• Experience translating complex business processes and product requirements into intuitive, user-centric interface designs.
• Strong understanding of usability principles, information architecture, interaction design, and workflow optimization.
• Ability to work in a fast-paced, iterative environment, adapt to changing requirements, and deliver design outcomes with minimal upfront research.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across business, product, and engineering teams.
• Flexibility to collaborate across Bangalore, London, and Salt Lake City time zones. Good to Have
• Experience designing case management platforms, document review tools, or workflow applications.
• Familiarity with KYC, client due diligence, regulatory onboarding, or compliance-related processes.
• Experience designing operational dashboards and data visualization experiences for business leadership.
• Exposure to AI-assisted document processing, eligibility assessments, workflow automation, or decision-support systems.
• Experience working on enterprise platforms involving multiple user personas and complex business processes. What Success Looks Like
• Delivering intuitive and efficient onboarding experiences that reduce operational effort and navigation complexity.
• Establishing a consistent UX direction and design standards for the unified onboarding platform.
• Enabling operations teams to effectively review and manage AI-assisted workflows.
• Providing leadership with meaningful visibility into onboarding performance through intuitive dashboards.
• Delivering high-quality, implementation-ready designs that support the platform's phased 18-month rollout.
• Building strong working relationships with global product, business, and engineering stakeholders. Why Work at InRhythm? InRhythm is recognized as an Inc. 5000 Hall of Fame Fastest Growing Company for nine years, a Deloitte Fast 500 company for five years, and a Consulting Magazine Fastest Growing Company winner for multiple years. We believe in building a workplace where talented individuals can grow, innovate, collaborate, and do their best work. Join InRhythm If you are passionate about full stack engineering, building scalable enterprise applications, modernizing technology platforms, and delivering meaningful business impact, we would love to hear from you. Join a team of innovators, engineers, and thought leaders who are shaping the future of digital products and platforms. Build better. Deliver faster. Make an impact. Build in rhythm.
📌 Senior User Experience Designer (Bengaluru)
🏢 Inrhythm
📍 Bengaluru