Client Servicing – Influencer Marketing Company: Discovr AI

Location:
Mumbai (On-site)

Experience:
2+ Years Employment Type: Full-Time About Discovr AI Discovr AI is an AI-native creator advertising platform that helps brands and agencies plan, execute, and measure influencer marketing campaigns with speed, control, and predictable performance. We are building the next generation of infrastructure for creator-led advertising, simplifying the entire influencer marketing lifecycle through technology, automation, and data-driven insights. Role Overview We are looking for a proactive and client-focused skilled to join our Client Servicing team. The ideal candidate should have experience in influencer marketing, account management, and client relationship management. The candidate will be responsible for managing client relationships, understanding brand requirements, coordinating influencer marketing campaigns, ensuring timely delivery, and driving client satisfaction. The role will also involve identifying opportunities to cross-sell and upsell additional services and solutions to existing clients to drive business growth.

Key Responsibilities
Key Roles & Responsibilities
• Manage and maintain strong relationships with existing clients, acting as the primary point of contact and ensuring high levels of client satisfaction.
• Understand client briefs, campaign objectives, and brand requirements, and coordinate with internal teams to ensure successful influencer marketing campaign execution.




• Identify opportunities to upsell existing services and cross-sell additional solutions to clients to increase account revenue and business growth.
• Conduct regular client meetings, provide campaign updates, address queries, and ensure smooth communication throughout the campaign lifecycle.
• Work closely with influencer marketing, creator partnerships, strategy, and operations teams to ensure timely campaign delivery and quality execution.
• Identify opportunities to expand existing accounts by pitching new campaign ideas, influencer marketing solutions, and additional services based on client requirements.
• Monitor campaign performance, share reports and insights with clients, resolve concerns proactively, and focus on long-term client retention and account growth. Requirements & Qualifications
• 2+ years of experience in client servicing, account management, or influencer marketing.
• Solid understanding of influencer marketing, social media platforms, and the creator economy.
• Experience handling brand or agency clients and managing multiple accounts.
• Excellent communication, presentation, and relationship management skills.
• Prior experience in upselling, cross-selling, or revenue generation will be preferred.
• Ability to understand client requirements and translate them into effective campaign solutions. What We Are Looking For Someone who can take ownership of client relationships, ensure seamless campaign delivery, build long-term accounts, and identify opportunities to generate additional business through upselling and cross-selling.

📌 Client Servicing Manager (Mumbai)
🏢 Discovr AI
📍 Mumbai