About the Role

We need someone who has hands-on experience with trucking and fleet systems. Generic BA experience isn’t enough for this role. You’ll support a live Mastery MasterMind (TMS) and Motive (OBC/ELD) deployment for a road and energy transportation company. You should know how a load moves from order entry through dispatch, in-cab updates, delivery, billing and driver settlements, and how the OBC and the TMS talk to each other.

What You’ll Do

- Work through the MasterMind/Motive ticket backlog: triage, prioritize and resolve issues
- Fix problems between dispatch, OBC messages and load status
- Gather requirements from dispatch, operations and finance and turn them into TMS/OBC configuration changes that follow the global template
- Write test cases,



run functional and integration testing, and coordinate UAT
- Support cutover and hypercare
- Keep documentation explicit and up to date

Must Have

- Hands-on experience with Mastery MasterMind (deployment or support)
- At least 1 full-lifecycle TMS deployment, such as MasterMind, McLeod, TMW or MercuryGate
- At least 1 full-lifecycle OBC/ELD deployment, such as Motive, Omnitracs, Samsara or PeopleNet
- 1+ year of production support on TMS/OBC systems
- Motive deployment experience
- Background in trucking, fleet or freight operations

📌 TMS / OBC Specialist – Mastery MasterMind: Business Analyst (India)
🏢 Checkmate IT Tech
📍 India