Note before you apply: This requirement is for APJ or NASA Shift and should be available for F2F interview on a weekday

Years of exp: 5+ Years

Notice period: Immediate

Location: Bangalore work mode: Hybrid(JP Nagar)

Mode of interview: F2F on a weekday

Skills: Active directory, TCP/IP, Technical support, Networking, Operating Systems

Key Responsibilities:

- Troubleshoot and resolve technical issues for global customers.
- Support virtualization, networking, operating systems, and Active Directory environments.
- Analyze logs, reproduce issues, and provide effective solutions.
- Collaborate with engineering teams to resolve complex issues.
- Leverage AI tools and agents to improve troubleshooting and support efficiency.

Required Skills:

- Strong knowledge of Networking, TCP/IP, and Active Directory.
- Hands-on experience with Windows, Linux, or UNIX.
- Understanding of virtualization, VDI, and cloud technologies.
- Experience using AI tools and building AI agents.
- Solid troubleshooting, analytical, and customer communication skills.
- Exposure to VMware Horizon is an added advantage.

📌 Technical Support Specialist (Bengaluru)
🏢 Wipro
📍 Bengaluru