Company Description NoBroker HR is part of NoBroker.com, India’s first and only PropTech unicorn, transforming real estate through a brokerage-free property search platform. Founded in 2014 by alumni of IIT Bombay, IIT Kanpur, and IIM Ahmedabad, NoBroker now supports over 3 million customers monthly across major Indian cities. Backed by leading global investors and Google, the company offers a wide range of services including verified properties, home services, rental agreements, home loans, and society management solutions.

With a team of 5,000+ professionals, NoBroker promotes a meritocratic, high-growth environment that values work independence, professional development, and competitive compensation.

Role Description The Relationship Manager at NoBroker HR is a full-time, on-site role based in Pune City. This role focuses on managing end-to-end customer interactions, guiding property owners, tenants, and buyers through the platform, and ensuring a seamless, brokerage-free experience. Day-to-day responsibilities include understanding customer requirements, recommending suitable property options or services, coordinating with internal teams, and proactively resolving customer issues.

The Relationship

Manager will maintain detailed records of interactions,



follow up on leads, and work towards achieving customer satisfaction and conversion targets. The role also involves promoting NoBroker’s services, providing feedback to improve processes, and representing the brand with professionalism and integrity.

Qualifications

- Strong customer relationship management, client servicing, and stakeholder handling skills.
- Excellent communication, negotiation, and interpersonal abilities, with a customer-centric approach.
- Sales and upselling skills, including lead nurturing, conversion, and target achievement in a quick-paced environment.
- Basic data handling and CRM proficiency, including maintaining accurate records and using digital tools effectively.
- Ability to work on-site in Pune City, manage time efficiently, and handle multiple customer interactions simultaneously.
- Previous experience in real estate, PropTech, customer service, or inside sales is an advantage.
- Bachelor’s degree in Business, Commerce, Management, or a related field preferred, or equivalent practical experience.
- High level of professionalism, resilience, and adaptability in a meritocratic, growth-oriented work culture.

📌 Relationship Manager (Pune)
🏢 NoBroker HR
📍 Pune