Job description

Business type

Types of Jobs - Operations

Job title

Cash Management Operations – PCM - CASPL

Contract type

Permanent Contract

Management position

No

Job summary

· To ensure the good level of quality of the services provided by the operational teams

· To provide support in the management of changes and transversal projects.

· To provide support in the testing /set up of recent operations systems.

· To facilitate the production of KPI/KRIs & statistics and co-ordinate on error/incident reporting.

· To carry out some daily/monthly controls in the framework of the operational set up of the teams.

· To work with operations team on Topics related to Harmonisation of Process and improvement of productivity

· To coordinate with CASPL Organisation and ORM related to Project and Operational control activities assisting Head of Trade Finance operations.

· To take charge or participate in transversal subjects / projects (digitalization / robotics solutions etc) and contribute to the various missions of the PCM team.

· Work with the CMS-IT-Head Time sheet management and Budget Forecasting and Monitoring activities.

Supplementary Information

§ Preferred to hire a Management or Technology Graduate or Postgraduate.

§ Experience of 8 to 10 years in back office is essential for positive control of operational risks; additional more transversal experience is appreciated.

§ Previous experience of project-oriented roles will be an added advantage.

§ Background in operation metrics, process maps, and technology integration.





§ Prior experience in defining service level benchmarks and targets and their periodic monitoring

§ Good notions of Operational risk and financial security rules.

§ Six Sigma green belt would again be of added advantage but not mandatory.

§ Working Knowledge of Cash management Services.

Position location

Geographical area

Asia, India

City

MUMBAI

Candidate criteria

Minimal education level

Postgraduate degree – MA/MSc/PhD/Doctorate or equivalent

Academic qualification / Speciality

§ Preferred to hire a Management or Technology Graduate or Postgraduate.

Level of minimal experience

6-10 years

Experience

§ Experience of 8 to 10 years in back office is essential for good control of operational risks; additional more transversal experience is appreciated.

§ Previous experience of project-oriented roles will be an added advantage.

§ Background in operation metrics, process maps, and technology integration.

§ Prior experience in defining service level benchmarks and targets and their periodic monitoring

§ Good notions of Operational risk and financial security rules.

§ Six Sigma green belt would again be of added advantage but not mandatory.

§ Working Knowledge of Cash management Services.

Required skills

· Good notions of operational risk and monitoring.

· Analytical and problem-solving skills coupled with decision making ability.

· Strong focus on transformation and continuous improvements.

· Autonomous and adaptable to a transformation of the profession.

· Mastery of the MS Office.

· Have used AI tools in his previous jobs.

· Ability to adapt quickly to a multinational environment.

📌 Cash Management Operations – PCM - CASPL (India)
🏢 Crédit Agricole CIB
📍 India