Company Description Esse India is an immigration consultancy based in New Delhi, India, supporting individuals and families who are exploring opportunities to live, work, or study abroad. The team provides guidance on immigration pathways, eligibility criteria, documentation, and application processes for destinations such as Canada, Australia, Germany, Austria, and Hong Kong, depending on current service offerings. The company focuses on clear communication, personalized advice, and transparent service procedures to make complex immigration information easier to understand.

Applicants can expect to join an organization that shares regular immigration updates, visa information, application guidance, and company news through its online presence and client communications.

Role Description The Program Manager will oversee end-to-end management of immigration consulting programs, ensuring that client services are delivered on time, accurately, and in line with regulatory requirements. This full-time, in office role based in Canada involves coordinating with consultants and operations staff, tracking application progress, and maintaining standardized processes and documentation for multiple destination countries.

The Program

Manager will design and improve workflows, monitor program performance metrics, and resolve issues that may affect timelines or client experience. The role includes stakeholder communication, preparing status reports,



aligning teams around priorities, and supporting the implementation of new service offerings or policy updates.

The Program

Manager will also contribute to training team members, maintaining compliance with internal policies, and supporting continuous service quality improvement.

Qualifications

- Program and project management skills, including planning, scheduling, resource coordination, and risk management.
- Client relationship and communication skills, with the ability to explain complex processes clearly and manage expectations professionally.
- Operational and process management skills to standardize workflows, document procedures, and monitor performance indicators.
- Analytical and problem-solving skills to interpret immigration requirements, assess documentation, and resolve operational challenges.
- Team leadership and collaboration skills, including mentoring staff, facilitating cross-functional coordination, and supporting change management.
- Prior experience in immigration consulting, visa processing, international education, or related services is highly beneficial.
- Bachelor’s degree in business, management, law, international relations, or a related field; advanced qualifications are an advantage.
- Strong proficiency with office productivity tools and CRM or case-management systems; comfort working with data and reports.

📌 Program Manager (Bengaluru)
🏢 Esse India | Canada immigration consultants in delhi | visa consultant delhi
📍 Bengaluru