SEVOS Group is hiring Carrier Compliance & Support Specialists in Mohali to key and maintain carrier registration data with the FMCSA, including in Motus, FMCSA's recent USDOT registration system. Accuracy is the job: every entry you make becomes part of a carrier's federal record.
SEVOS is a US-based BPO serving transportation and logistics companies, with its delivery team in Mohali, Punjab. You will support our US clients' carrier compliance teams by phone, email and in their systems.
Key responsibilities
FMCSA and Motus data entry
- Key carrier registration data into Motus accurately the first time: USDOT applications, MCS-150 biennial updates, operating authority requests, name, address and company official changes
- Track BOC-3 process agent filings and insurance filings (BMC-91/91X, BMC-34) and flag gaps before authority is at risk
- Double-check every submission against source documents before it is filed, and keep a clean audit trail
- Verify carrier data against FMCSA SAFER, L&I; and Motus records, and resolve mismatches
Carrier onboarding and records
- Collect and review carrier packets: W-9, certificate of insurance, operating authority, carrier agreement
- Set up and maintain carrier profiles in the client's TMS and compliance tools, with every field checked
- Monitor authority, insurance and safety rating changes, and update records the same day
- Flag identity and fraud red flags to the client's compliance lead
Carrier support
- Answer carrier calls and emails about registration, document requests and onboarding status
- Walk carriers through Motus account setup and Login.gov identity verification
- Escalate complex filings or disputes with full notes
Quality
- Meet a data accuracy target of 99%+ on audited entries
- Follow each client's SOPs exactly, and suggest checklist fixes when you spot a repeat error
Required qualifications
- 1+ years in US trucking compliance, carrier onboarding, carrier setup or FMCSA registration work
- Working knowledge of FMCSA registration: USDOT numbers, operating authority, MCS-150, BOC-3 and insurance filings
- Exceptional attention to detail: you catch a wrong digit in a DOT number or a misspelled company name before it is submitted
- Fast, accurate typing and data entry; you will complete a timed accuracy test as part of the interview
- Clear, error-free written and spoken English for daily emails and calls with US carriers
- Bachelor's degree or diploma in any field
- Comfortable working US hours (IST evening/night shift)
Your resume is your first work sample. We read it for accuracy. Proofread it before you apply.
Preferred skills
- Hands-on experience in Motus, or its predecessors (URS and the FMCSA Portal), filing for carriers or brokers
- Experience with carrier vetting tools such as Highway, Carrier Assure, MyCarrierPackets, RMIS or Carrier411
- Familiarity with FMCSA SAFER, L&I; and the Login.gov identity verification flow
- Background at a US freight brokerage, carrier, or compliance/permit service
- Strong Excel or Google Sheets skills for tracking filings and expirations
Shift, benefits and how to apply
- Shift: US business hours, IST evening/night shift, 5 days a week
- Location: SEVOS office, Sector 75, Mohali (onsite)
- Pay: Competitive monthly salary, based on experience
- Benefits: PF, paid holidays, cab facility for night shift, and training on US compliance systems
- Growth: Path to Senior Specialist and Team Lead as the compliance desk grows
In your application, tell us in one line about any Motus, URS or FMCSA filing work you have done. Hiring steps: 1) Phone screen with our recruiting team, 2) Timed data-entry accuracy test, 3) Interview with the operations team.
📌 Carrier Compliance Specialist (India)
🏢 SEVOS
📍 India